Support
Support and FAQ
Find answers to common questions about PTZ Shot Director, subscriptions, licensing, and setup.
What is PTZ Shot Director?
PTZ Shot Director is a Windows desktop application for controlling and automating PTZ camera workflows in live production environments.
Who is it for?
It is built primarily for church production teams and also fits event production, streaming, and small studio workflows.
How does the free trial work?
Subscriptions start with a 7-day free trial. After the trial ends, billing continues at $4.99/month unless canceled.
How do I control cameras?
You can control cameras from the app interface, joystick hardware, keyboard-assisted workflows, and supported local API endpoints.
What do my cameras need in order to work with the app?
Your cameras need to expose compatible PTZ control that PTZ Shot Director can talk to, such as VISCA support. If a camera does not provide a supported PTZ control protocol, the app will not be able to control it correctly.
Can I save and reuse shots?
Yes. You can save points, create named shots, and build repeatable moves for future use.
Does it support automation?
Yes. You can create and run sequences and trigger actions through the local API for more automated workflows. Sequence auto transitions currently work with vMix workflows.
How does licensing work?
Licensing is managed through Lemon Squeezy and enforced within the app.
What operating system does it support?
PTZ Shot Director is a Windows desktop application.